Terms and Conditions
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Installation Works:
a. All electrical installation work will comply with latest BS7671:2018 Amendment 2 and any other amendments in force at the time of the works being carried out.
b. All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
c. Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be an additional cost.
d. Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking/conduit.
e. Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement. This may cause a delay to the start/duration of the work, any unforeseen additional days required on site may result in an additional fee.
f. Where agreed beforehand and extra charge, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however, final finishing of skim coat plaster and final decoration is excluded (unless given as part of the initial job scope).
g. All endeavours will be made to undertake installation work to a clean standard (as far as is reasonable), using dustsheets, vacuum cleaning equipment as necessary, and housekeeping practices. However, dust is inevitable.
h. The contract/quote outlines the expected duration of the installation work, any additional days required on site may incur additional charges.
i. Whilst undertaking the installation work at the property, the client is required to provide power free of charge.
2. Exclusions:
a. Clearing and/or moving of furniture and other items blocking access to work areas are not included – job site should be ready for the work to be carried out, if a site fails to meet these requirements work will be delayed until necessary access is granted.
b. Except where detailed, builder's work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included, except as outlined in 1d, e, and f above.
c. Re-decoration and final making good is excluded from quoted costs unless specifically detailed as included.
d. General Waste Removal from site (such as material packaging and excess cut offs) are covered in all quotes, however, further waste removal (including Electrical Waste, i.e. light fittings), Hazardous waste removal (i.e batteries) or excessive waste removal (large amounts of general waste where a skip may be required for the duration of the work) will be an additional charge.
3. Extras & Variations:
a. All extras and variations must be agreed in writing and will be charged accordingly on completion.
4. Pricing:
a. The costs quoted assume continuous and unhindered access to the site by prior arrangement with you/ your on-site contact. Access issued may cause a delay to the start/duration of the work, any unforeseen additional days required on site may result in an additional fee.
b. The customer continues to grant and facilitate the agreed and necessary access to the premises being worked on if the originally stipulated duration of the contracted works is to remain valid. Unless stated otherwise, the standard working hours between the hours of 08:00 hrs - 17:00 hrs Monday to Friday inclusive. If access will be required outside of these hours to complete the work on time, access may be required during out of office hours (17:00-07:00) or during weekend – this will be charged accordingly.
c. All figures quoted for materials are subject to VAT at the prevailing rate.
d. All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.
e. You have a cooling-off period of 7 days from accepting a quote from us or the length of time to the commencement of works if less than 7 days. Greater than 7 days could lead to a cancellation fee.
5. Deviations from Building Regulations and BS7671:
a. All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a deviation from such regulations, written instruction, and the record will be required.
6. Risk and Title of Goods and Property:
a. The risk in all goods supplied shall pass to the Client upon delivery.
b. All goods supplied shall remain the property of Calcon Projects Limited until all sums due have been paid in full.
c. The client is responsible for ensuring that the property is insured for the duration of the installation work.
7. Warrantee:
a. Calcon Projects Limited warrants its installation work to be defect-free for a period of twelve months from the invoice date. Such cover does not extend to goods not supplied by Calcon Projects Limited, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.
8. Payment:
*New clients must make an upfront payment of 50% the quoted amount*
a. Unless agreed in writing payment in full must be made on completion of the specified works to Calcon Projects Limited
b. Stage payments will be requested by prior arrangement where planned works are estimated to take longer than 21 days or are at a value over £3500.
9. Dispute Resolution:
a. In the event of a dispute, mediation is to be the preferred method of resolution.
b. Payment for full contract amount to be paid within 5 working days of completion regardless of any unresolved disputes, otherwise subject to 8%APR until paid in full.
c. Where we use sub-contractors to complete tasks out of our description (speciality trades) we do so in good faith. However, any problems that require a resolution will need to be done so with them directly. We do not guarantee the work of others.
d. In the unlikely event of a complaint, remedial works will be undertaken by ourselves to remedy the concern according the initial job scope/ quote, however, no additional work will be done during this time. Please note: This is not the case if the complaint is regarding defective material [refer to point 7.a]
10. Photographs:
a. We reserve the right to take photographs and video of completed works for our records and for use in our portfolio unless requested in writing prior to commencement not to.
[Last updated: 25/01/2024]
